Privacy Policy

Your privacy is important to us.

1. Introduction

Your privacy is critically important to us at APIDex, a service provided by AZRA IT Solutions ("we," "us," or "our"). This privacy policy ("Policy") explains how we collect, use, and protect your information when you use our B2B microservices platform. This Policy applies to all APIs, services, and websites operated by APIDex and covers how we handle data belonging to our customers, users, and visitors. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Policy.

2. Information We Collect

  • Account and business information (names, emails, company details, billing information)
  • Service usage data (API calls, performance metrics, integration data)
  • Technical data (IP addresses, device information, access timestamps)
  • Cookies and tracking technologies (session data, analytics)
  • Content processed through our microservices

3. How We Use Your Information

Your information may be used to:

  • Provide and maintain our microservices and APIs
  • Process transactions and manage your subscription
  • Monitor service performance and optimize our infrastructure
  • Notify you about changes or updates to our services
  • Support and improve user experience
  • Communicate about new features or related services

4. Legal Basis for Processing

We process your data based on:

  • Performance of our contract with you
  • Our legitimate business interests
  • Your consent where required
  • Compliance with legal obligations

5. Data Sharing and Third Parties

We may share your information with:

  • Service providers who help us deliver our services
  • Analytics partners who help us improve our platform
  • Business partners with your explicit consent
  • Authorities when required by law or to protect our rights

6. International Data Transfers

Your data may be transferred to and processed in countries outside your residence jurisdiction. We implement appropriate safeguards to protect your information in these scenarios. By using our services, you consent to such transfers and processing as described in this Policy.

7. Data Retention

We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will securely delete your data when it is no longer needed, except where retention is required to comply with our legal obligations, resolve disputes, or enforce our agreements.

8. Data Security

We take security seriously and implement appropriate technical and organizational measures to ensure your data is protected, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Rights

You have rights regarding your personal data, including:

  • The right to access your data
  • The right to rectify your data
  • The right to erase your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

We will make reasonable efforts to fulfill these requests in accordance with applicable laws. Some of these rights may be limited where we have compelling legitimate grounds or legal obligations to process your personal data.

10. Data Breach Procedures

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. You acknowledge that prompt notification from you regarding unauthorized access is essential for our response protocols.

11. Cookie Policy

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings. By continuing to use our services, you consent to our use of cookies as described in this Policy.

12. Personal Use and Children's Privacy

While our services are primarily designed for business users, we recognize they may also be used for personal projects. Regardless of use case, our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have inadvertently collected information from your child, please contact us immediately so we can take appropriate steps to remove such information.

13. Changes to This Privacy Policy

We may update our privacy policy from time to time at our sole discretion. We will notify you of any material changes by posting the new Policy on this page and updating the "Last Updated" date. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Policy and agreement to abide and be bound by it.

14. Limitation of Liability

To the maximum extent permitted by applicable law, AZRA IT Solutions and APIDex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your access to or use of or inability to access or use the services; (b) any unauthorized access to or use of our secure servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the services; (d) any bugs, viruses, or the like that may be transmitted through the services by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services.

15. Indemnification

You agree to defend, indemnify, and hold harmless AZRA IT Solutions, APIDex, and their respective officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to our services; (ii) your violation of any term of this Policy; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your content caused damage to a third party.

16. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within the Philippines for the resolution of any disputes arising out of or relating to this Policy.

17. Severability

If any provision of this Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Policy will otherwise remain in full force and effect and enforceable.

18. Contact Us

If you have any questions about this privacy policy, please contact us: [email protected]

19. Compliance Information

This policy is designed to comply with various privacy regulations including GDPR, CCPA, and other applicable laws. For region-specific information about your rights, please contact us.


Last Updated: March 22, 2025